Warranty

https://www.warrantywise.co.uk/request-repair/

Start your repair process.

We’ve got you covered 24/7. If you’ve broken down or your vehicle is showing signs of a problem, contact our friendly warranty experts today. In the case of an after-hours breakdown call our emergency out of hours number. Your peace of mind is our priority.

Office hours

01254 355 102

Mon – Fri

8:30am – 5:00pm

Sat

9:00am – 12:00pm

Emergency breakdown

0800 054 2174

Mon – Sun

24/7

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Steps to get you back on the road.

We understand that discovering a fault with your vehicle can be a stressful experience and it’s our job to help relieve that stress. That’s why our team of warranty experts are here to keep you moving. Let’s get started.

Step 1.

Contact us and our team of warranty experts will get you sorted.

If you suspect a fault with your vehicle, you can contact us directly or any VAT registered garage of your choice.

01254 355 102

repairsadmin@warrantywise.co.uk

Step 2.

Fault diagnosis.

When you take your vehicle to the repairing garage, they will take a look and diagnose the issue for you. The cost of the diagnostic is your responsibility, but don’t worry if the repair request is authorised, we’ll reimburse you for a reasonable diagnostic fee.

What is a diagnosis?

A diagnostic test involves a professional connecting your car to a scanner and revealing the issue by interpreting the error codes related to a specific fault.

Step 3.

Submit the assessment form.

Once the garage has identified the fault with your vehicle, they need to complete and submit the form on the link below.

Assessment form

Step 4.

Warrantywise review.

Before any repair work is carried out your Warrantywise technician will review the assessment. We ask that you wait for our approval and a repair number. This ensures that the repairs are covered under your plan and helps you avoid any unexpected costs.

01254 355 102

info@warrantywise.co.uk

Step 5.

Authorised repairs are carried out.

Back on the road.

Let’s speed things up a little.

To ensure we can help you as quickly as possible, you may wish to have the following handy when you contact us.

• Your plan reference number.You will find this on any communication we have sent you.
• Evidence of the fault.Any photographs or details explaining the fault.
• Your preferred VAT registered garage.If you don’t have a preferred garage, our experts can recommend one.